Michael J. Sykes,
Mike began working in the mechanical field with his father, Frank, at the age of 14. He became the youngest person to attend and successfully complete the Lennox training school at age 15. While in the United States Marine Corps, he completed courses in electric and electronic control systems. Mike has completed professional courses in building mechanical systems design, installation, maintenance and repair sponsored by Lennox Industries, Trane Company, Carrier Corporation, Liebert, Staefa Controls and others. He also has extensive knowledge and experience in the design and evaluation of HVAC controls and has worked with systems of up to 1,500 tons capacity.
Lance Dutcher, President / Co-Owner
Lance joined the Mike's Heating and Air team in 1997 and is involved in numerous capacities. He started out as a sheet metal apprentice and received his Area 1 sheet Metal Journeyman Card and a diploma from Chemeketa in 2001 after completing the four-year apprenticeship. Lance worked ten years in the field installing equipment in residential, commercial, and industrial applications serving as the foreman/project manager for six of those years on commercial projects. Lance is currently the senior commercial project representative and general manager. He provides estimates on all types of HVAC installation and services.
Joslynn Starkey, Business Operations Coordinator
Joslynn joined the Mike's Heating and Air team in 2015 as the service administrator / dispatcher. In 2016, Joslynn was given the opportunity to be the Office Manager and oversaw the daily operations of the office and office staff. In 2022, Joslynn transitioned into the Business Operations Coordinator and is involved in the businesses current and future goals. Joslynn works directly with the Owner to help Mike's Heating and Air run at maximum efficiency and productivity and is involved in the daily operations of Mike's Heating and Air in general. Joslynn has an extensive background in a managerial role and in business operations since 2008. Joslynn was a Facilities Manager with a market research firm for 8 years before joining the team at Mike's Heating and Air in 2015.
Denton Hempstead, Senior Residential Projects Specialist
Denton has almost 30 years’ experience in the heating and air conditioning business. He graduated from Walla Walla University in 1979 in the mechanical field. By 1986, Denton went into the heating and air conditioning area receiving journeyman status from Chemeketa Community College in 1991. He joined Mike's Heating and Air in 1996. Denton’s knowledge of design, fabrication, and installation makes him excellent as our senior residential representative. He is able to match the customer’s needs to the best heating and cooling system options available.
Rich Friedel, Commercial Projects Specialist
Rich joined the Mike’s Heating and Air team as a lead sheet metal Journeyman working mainly on commercial new construction projects. He started out as a sheet metal apprentice in 1990 after successfully obtaining a degree in Industrial Electronics in 1988. Rich graduated from the sheet metal program in 1995 and has worked in the trade ever since specializing in installations of boiler systems, commercial and residential installations, service, and blower door testing. Rich was a General Manager at a HVAC business for 15 years before joining the team at Mike's Heating and Air. Rich transitioned to the Commercial Projects Specialist in 2021 due to his extensive knowledge and background in the commercial HVAC industry.
Brennan Frenzel, Residential Projects Specialist
Brennan joined Mike’s Heating and Air and is involved in assisting customers with their residential HVAC installation needs as well as assisting customers with their light commercial installation needs. Brennan has knowledge and experience in the HVAC field, he installed heating and cooling in new construction locations for 5 years prior to his sales roles. In 2018, he traveled around Oregon selling, manufacturing, and installing graphic labels and has been able to assist a wide range of customers which helped further his knowledge as a sales representative. Brennan has completed Lennox Sales Training and is very knowledgeable about the products and services Mike’s Heating & Air Conditioning provides to be able to provide exceptional customer service for our installation customers.